Privacy policy

FORM & THREAD CO. respects the trust customers place in us when they browse our website, select home textiles, place an order, or contact our team. This Privacy Policy describes how PLJ SERVICES, LLC. collects, uses, stores, discloses, and protects information in connection with **https://www.formandthreadco.cyou/** .

Our products include tablecloths and chair covers, and our online services may involve order processing, payment coordination, delivery arrangements, customer support, and website improvement.

1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information.

A. Information You Provide

When placing an order, contacting us, or submitting a request, you may provide:

Name;
Billing and shipping address;
Email address;
Order details and purchase history;
Customer service messages;
Return, refund, or exchange information;
Other information you choose to provide.

Please do not send payment card numbers, account passwords, or other highly sensitive information through ordinary email.

B. Transaction Information

Payments may be handled through third-party payment processors. We may receive transaction confirmations, payment status, limited payment-related identifiers, and information needed to administer an order. We do not intend to store complete payment card security codes.

C. Device and Website Information

When you visit the website, certain technical information may be collected automatically, such as:

IP address;
Browser type and version;
Device and operating system information;
Pages viewed and interactions;
Referring website;
Approximate location derived from network information;
Cookies and similar technologies.

D. Communications

If you contact us about a tablecloth, chair cover, delivery, refund, or other issue, we may retain the correspondence and information necessary to respond and maintain appropriate business records.

2. How We Use Information

We may use information for the following purposes:

Order fulfillment: Confirming purchases, arranging shipment, and providing order updates.
Customer service: Responding to questions, complaints, returns, refunds, and exchanges.
Payment administration: Supporting payment authorization, fraud screening, and transaction records.
Website operation: Maintaining functionality, diagnosing technical problems, and improving the shopping experience.
Security: Detecting suspicious activity, protecting accounts, and reducing unauthorized transactions.
Legal compliance: Meeting applicable legal, tax, accounting, and regulatory obligations.
Communications: Sending transactional messages and, where permitted, optional promotional communications.

We seek to use information in ways reasonably connected to the purposes for which it was collected.

3. Cookies and Similar Technologies

Our website or service providers may use cookies, pixels, local storage, and comparable technologies to support shopping-cart functionality, remember preferences, understand website performance, and improve usability.

You can manage cookies through your browser settings. Disabling certain cookies may affect features such as cart persistence, checkout, or saved preferences.

Where required, we will provide applicable choices or notices concerning non-essential tracking technologies.

4. When We Share Information

We do not treat customer information as a public resource. We may disclose information to limited categories of recipients when reasonably necessary, including:

Payment processors;
Shipping carriers and fulfillment providers;
Website hosting and ecommerce technology providers;
Customer support and communications vendors;
Fraud prevention and security providers;
Professional advisers, auditors, or insurers;
Government authorities or other parties when disclosure is legally required or reasonably necessary to protect rights and safety.

Service providers are expected to use information for authorized business purposes and to apply appropriate safeguards.

We do not state that we sell personal information unless that practice is actually implemented. If the business engages in a regulated sale or targeted advertising practice, this policy and applicable consumer choices must be updated accordingly.

5. Data Retention

We retain information for as long as reasonably necessary to provide services, administer orders, resolve disputes, maintain accounting and tax records, protect the website, and satisfy legal obligations.

Retention periods may vary by information type and purpose. When information is no longer reasonably needed, we will take appropriate steps to delete, deidentify, or securely dispose of it, subject to lawful retention requirements.

6. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information from unauthorized access, misuse, alteration, loss, or disclosure.

No website, transmission method, or electronic storage system can be guaranteed completely secure. Customers should use secure devices, protect their email accounts, and avoid transmitting sensitive payment credentials through unsecured communications.

Florida law includes requirements addressing the security of certain personal information and notices relating to qualifying security breaches.

The Florida Senate

7. Florida Privacy Rights

Florida law provides specific privacy and security requirements, including provisions in Chapter 501, Part V, that apply to qualifying controllers and processing activities. Applicability depends on statutory thresholds, exemptions, and the nature of the business and data processing.

The Florida Senate

Where applicable, consumers may have rights concerning access, correction, deletion, portability, or opting out of certain processing activities. Requests may be submitted to:

Email: [email protected] Subject: Privacy Rights Request

We may need to verify identity before acting on a request. We will respond according to applicable legal requirements and explain any lawful reason a request cannot be fully granted.

8. Children’s Privacy

Our website is intended for general shoppers and is not designed to knowingly collect personal information from children under 13. If we learn that such information has been collected without appropriate authorization, we will take reasonable steps to delete it, subject to applicable law.

9. Third-Party Websites

Our website may contain links or integrations provided by third parties. Their privacy practices are governed by their own policies. We encourage customers to review those policies before submitting information through an external service.

10. Changes to This Policy

We may revise this Privacy Policy to reflect operational, technical, or legal changes. The revised version will be posted on this page with an updated effective date. Material changes will be communicated through appropriate means where required.